A poorly drafted arbitration clause creates a second dispute — about how the first one should be resolved — before the actual disagreement is even addressed.
What the clause should specify
- That disputes shall be referred to arbitration, stated unambiguously rather than as an option
- The seat and venue of the arbitration
- The number of arbitrators and how they are appointed
- The applicable procedural rules, if any institutional rules are to apply
- The language of the proceedings, where relevant
- The governing law of the underlying contract, distinct from the procedural law of the arbitration
Common drafting failures
- Clauses that say disputes “may” be arbitrated rather than “shall” be, creating ambiguity about whether arbitration is mandatory
- No mechanism for appointing an arbitrator if the parties cannot agree
- Silence on the seat, leaving the governing procedural framework unclear
- No provision addressing multi-party or multi-contract disputes where relevant
What to do next
Have any existing arbitration clause reviewed before a dispute arises, since defects are far cheaper to fix at drafting stage than after a dispute is already underway.